Admin walkthrough

How SwitchCrew works

The path an admin takes for every show: draft the event, collect availability, assign the crew, notify them, and keep reminders on track.

Draft Published Assigned
01

Create the event as Draft

From Events, create a show with date/time, positions, and crew-call offsets (hours and minutes before start). It stays private in Draft until you publish. Crew can’t see it yet.

  • Start from a position template for repeat broadcasts
  • Limit the audience to groups when not everyone should see it
  • Attach files or notes for producers and crew
Admin · Events
Basketball vs StateDraft
Fri 6:00 PM · 12 positions from template
Camera OpCall −5:00
A1Call −4:00
GraphicsCall −3:00
Save event
02

Publish for availability

Move the event to Published. Crew gets a text/email with a direct link and marks Available or Unavailable. Bulk-publish many events with one combined notification.

  • Always-available people can auto-fill Available
  • Admins review responses on Availability
  • Once someone responds, their answer stays put until an admin unlocks it
Crew · Availability
Basketball vs StatePublished
Mark yourself
Alex · Available
Jordan · Available
Sam · Unavailable
Link opened Availability
03

Build the schedule

On Schedule, put available people in positions and set call times. Drag to reorder the lineup. Leave the event Published while you fill holes. Nothing goes to assignees until you mark it Assigned.

  • See who’s Available for each slot at a glance
  • Preview SMS/email before you send
  • Open spots stay visible until you fill them
Admin · Schedule
Basketball vs StatePublished
Camera OpAlex Rivera1:00 PM call
A1Jordan Lee2:00 PM call
GraphicsOpen
Save assignments
04

Mark Assigned & notify

When the roster is ready, set status to Assigned. Assigned crew get notified with role and call time, and can accept or decline. Once they’re on the show, they can’t change their availability unless an admin unlocks it.

  • Optional custom message with SMS credit cost preview
  • Changing time, call, position, or person can re-alert them
  • Reminders schedule automatically from your org settings
Admin · Notify crew
Basketball vs StateAssigned
Alex · Camera OpAccept / Decline
Jordan · A1Accept / Decline
Text + email sent with a direct link
Mark assigned + notify
05

Reminders & day-of

Once Assigned, reminders go out before the event (from Settings → reminder intervals) and include each person’s call time. Share a view-only link or use Present mode on site.

  • Two reminder windows from your organization settings
  • View-only links for producers who shouldn’t edit
  • Cancel from Published or Assigned and optionally notify crew
Phone · reminder
SwitchCrewSMS

Alex — Camera Op call is 1:00 PM today for Basketball vs State.

Open assignment
Also: view-only link · Present mode